Reasons – why we fail to achieve what we want

By Sanjeev Singhai.

Why we fail: I have been pondering for a while on some of the setbacks we face every day at work situation – product which we recently launched, project we were working or even business which we are running somehow perform below expectation level and sometimes bring huge disappointment to self and to organisation.

Do you remember AltaVista or Netscape search engine? Today we see Yahoo struggling. Tata Nano which was at one point of time had global hype and traction from consumer could not do well. Ambassador and Fiat could not withstand in changed times. Do you remember Amitabh Bachchan’s ABCL? GroupOn losing its heat. Snap Deals (Indian version of GroupOn) already diverting from current deal business. Nokia could not sustain the leadership. Rumours are already on that Google and Facebook may not survive in next 5 year.

There are plenty of examples which come to my mind on product or services which failed to live up to expectations. Here are the few points to ponder for all in such situation: […]

How a Sales Person can Damage your Company Reputation

By Sanjeev Singhai.

I travel extensively within India and for car rental at Airport, there is only one reliable option of car rental service which is CarzOnRent. Bangaluru (Bangalore) airport is no different and I always hire car from the said car rental/ taxi service: CarzOnRent.

Usually at Bangaluru CarzOnRent counter, when a customer walks in, the Sales Manager will ask customer that where all he wants to go and will suggest the minimum hour and distance package. While standing in Q for taxi few trip back, I noticed that Sales Manager was pushing for the hire distance package to each customer, so that customer coughs more money for car rental. As standard practice mostly a car is hired for 8 hours and 80 km package and if one exceeds time or distance, one will pay extra money, based on extra hours or distance utilised. […]